JL29 Over-the-Counter Cash Agents — Limits, Fees & Settlement

Covered below is Over-the-Counter Cash Agents as a payment method: who operates it, its licensing, and what it publishes about limits and fees.

The gist of Over-the-Counter Cash Agents

Field	Value
Operated by	These agent networks are independently owned and separately accredited by BSP: Philippine Seven Corporation’s CliQQ counters at 7-Eleven, Palawan Pawnshop, M Lhuillier and Cebuana Lhuillier are among them, each one contracted on its own terms by individual wallets and billers, not run by any single operator.
Regulated by	Bangko Sentral ng Pilipinas
Wallet limit	Not applicable to this rail
Per-transaction cap	Not applicable to this rail
Settlement	instantly for cash traded face-to-face at the counter, while crediting the linked wallet can take from a few minutes up to the same day depending on the receiving institution
Published fees	Not published

Without a shared rail, there can’t be a rail-wide fee; instead, rates are set independently by each agent network and each receiving wallet. A GCash charge, not a shared industry one, is what sets the OTC schedule at free up to PHP 8,000 and 2 per cent beyond — Cebuana Lhuillier, M Lhuillier, and Palawan publish no equivalent for consumers.

These figures were recorded 2026-09 and are point-in-time. Limits and fees get revised by payment providers without warning, which makes the provider’s own page the only up-to-date source.

Verification tiers

None appear in this list because no sourced, published verification tiers exist for Over-the-Counter Cash Agents. The reason a limit runs lower than expected is usually a skipped identity check — regulated Philippine e-money accounts still require one.

None of these networks run a tier system for consumers. A cash transaction exceeding PHP 500,000 is a covered transaction requiring a mandatory report under the Anti-Money Laundering Act, and the enhanced due diligence trigger for cash withdrawals climbed from PHP 500,000 to PHP 1,000,000 once BSP Circular No. 1230 of February 2026 took effect. It’s the institution that answers to these reporting obligations, not the customer, and the scope covers BSP-supervised institutions broadly rather than cash agents in particular.

Paying with Over-the-Counter Cash Agents at JL29

1. Once you are signed in at JL29, bring up the cashier.
2. Your account’s cashier shows Over-the-Counter Cash Agents among its payment methods — go ahead and pick it.
3. Make sure the name on your JL29 account matches the name on your Over-the-Counter Cash Agents account.
4. The cashier screen carries the minimum, the maximum and any fee — check all three, then confirm.

Live limits for your account appear on the cashier screen, which is worth reading before any first deposit on a new method.